For any problems related to your services please email to studentcare@thebritishinstitutes.com Nature of requests resolved by Student Care Team

• Enrolment /Activation of services
• Unable to access Services/Tests
• Unable to access Services/Tests
• Login/Password issues
• Academic Queries related to tests, schedules, analysis
• Content Errors
• Information requests about exams, dates, notifications etc

Students are requested to quote their BI- Online enrolment ids and make the subject as specific as possible. Our Support Emails are managed by a team of specialists and responses are normally less than two business day